Service Technician - Zoom Drain KC

Job Title: Service Technician - Zoom Drain KC

Location: Kansas City, MO
Company: Zoom Drain KC

Are you ready to be part of an industry-leading team at Zoom Drain KC? We specialize in drain and sewer services and are known for providing fast, professional, and guaranteed service. Join us in delivering exceptional service, building customer trust, and growing a lasting career in a company that values your skills and dedication!

Position Overview:

As a Service Technician at Zoom Drain KC, you will perform drain cleaning, inspections, and maintenance services for residential and commercial clients. Our technicians are problem-solvers and customer-focused professionals who enjoy taking on challenges and building rapport with every customer they serve.

Key Responsibilities:

• Perform Drain Services: Diagnose, clean, repair, and maintain various drain and sewer systems.
• Customer Interaction: Communicate clearly and professionally with customers, explain services performed, and make recommendations for additional services as needed.
• Service Excellence: Ensure every job is completed efficiently, meeting or exceeding customer expectations, and always aiming for a 5-star review.
• Documentation: Complete accurate records, including work orders, invoices, and follow-up reports.
• Team Collaboration: Coordinate with dispatchers and the Service Manager to ensure efficient scheduling and follow-ups.
• Equipment Care: Maintain tools, vehicles, and equipment to ensure they are always ready for the next service call.

Qualifications:

• Experience: Prior experience in plumbing or drain services preferred but not required. We offer training to the right candidate.
• Customer Service Skills: Excellent interpersonal skills with a strong customer-first attitude.
• Problem-Solving Ability: Ability to assess situations and make sound, efficient decisions.
• Physical Requirements: Ability to lift up to 50 lbs, work in confined spaces, and perform manual labor.
• Valid Driver’s License: Required with a clean driving record.

• Competitive Pay: Hourly pay plus performance-based bonuses and incentives.
• Training and Growth: We offer ongoing training to help you build your skills and advance your career.
• Supportive Environment: A collaborative team culture where your contributions are valued.
• Benefits Package: Health insurance, paid time off, and more.
• Tools and Equipment Provided: Company vehicle, uniforms, and all Zoom Drain specialty tools.

How to Apply:

Ready to join the team? Submit your resume and a brief cover letter explaining why you’d be a great fit for Zoom Drain KC to [email protected] or apply online at [Company Website/Careers Page].

Equal Opportunity Employer Statement:

Zoom Drain KC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics.